A relentless barrage of ‘why’s’ is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.”


Shingo EnstitüsüBased on time-independent principles, the Shingo Institute shapes cultures that drive organizational and operational excellence in institutions.

Founder Dr. Shigeo Shingo is dedicated to the development of Total Quality Management (TQM), just-in-time production (JIT) and lean production. He discussed these topics throughout his life, writing 18 books, seven of which were translated from Japanese to English. He has also worked extensively with Toyota executives, particularly Mr. Taiichi Ohno, who has collaborated with him to implement these concepts.

The Shingo model leverages the Shingo principles to create a sustainable culture of Organizational Excellence. These principles are divided into 3: Cultural Enablers, Continuous Improvement and Enterprise Alignment.

An organization's results depend on the way its employees behave. In order to achieve Ideal results, leaders must create a culture in which ideal behavior is expected and clearly seen in each team member.

Many of the systems that guide the way people work are designed to create a specific work outcome, regardless of the behavior the system results in. Managers need to reorganize management, improvement and working systems in order to achieve ideal business results.

Principles are the basic rules that govern outcomes. The more a person assimilates principles, the more clearly they understand ideal behavior. No matter how clearly a person understands ideal behavior, the better they can design systems that will guide this behavior to achieve ideal results.

Membership of the Shingo Academy is an honor given to individuals with distinguished careers in Organizational Excellence. Academy members support the Shingo Institute's mission by participating in events, providing links for speakers and field trips, advancing research and providing advice.

You can contact us for information about the Shingo model and events such as workshops, conferences, summits organized in this context.



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