Shingo Institute Turkey

“A relentless barrage of ‘why’s’ is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.”’

Based on time-independent principles, the Shingo Institute shapes cultures that drive organizational and operational excellence in institutions.

Founder Dr. Shigeo Shingo is dedicated to the development of Total Quality Management (TQM), just-in-time production (JIT) and lean production. He discussed these topics throughout his life, writing 18 books, seven of which were translated from Japanese to English. He has also worked extensively with Toyota executives, particularly Mr. Taiichi Ohno, who has collaborated with him to implement these concepts.

The Shingo model leverages the Shingo principles to create a sustainable culture of Organizational Excellence. These principles are divided into 3: Cultural Enablers, Continuous Improvement and Enterprise Alignment.

Why Enterprise Excellence matters?

In an organization, results depend upon the behaviors. In order to achieve Ideal results, leaders must create a culture in which ideal behavior is expected and clearly seen in each team member.

Many of the systems that guide the work of employees are designed to create a specific work outcome, regardless of the behavior the system results in. Managers need to reorganize management, improvement and systems in order to achieve ideal business results.

Principles are the basic rules that govern outcomes. The more a person internalizes principles, ideal behavior is understood clearly. Higher level of understanding the ideal behavior enables the individual to design systems for ideal results.

The Shingo Institute offers organizations a roadmap of 6 workshops in search of enterprise excellence. These workshops are:

  1. Discover Excellence
  2. Systems Design
  3. Culture Enablers
  4. Continuous Improvement
  5. Enterprise Alignment
  6. Build Excellence

How do we apply Shingo Workshops?

In 2020, we initiated the first Shingo Workshop to Sensata Technologies, an international technology company in Bulgaria.

With the Shingo Workshops, organizations that step into Enterprise Excellence can attend to these workshops in remote or face-to-face groups.

  1. Discover Excellence
  • Learn Shingo Model
  • Discover the 3 insight for Enterprise Excellence
  • Enable sustainable results by shaping behaviors with Shingo Principles
  • Host an event and application work in the field with the behavior evaluation process
  1. Systems Design
  • Discover 3 fundamental systems
  • Learn 5 communication tools required for each system
  • Understand system maps and design
  • Understand the system standard work and its effect on improvements
  1. Culture Enablers
  • Learn to create a culture of enterprise excellence
  • Assure that the people in the organization align with the transformation journey.
  • Define ideal behaviors and systems
  1. Continuous Improvement
  • Understand how behaviors influence the relationship between systems and principles and its consequences
  1. Enterprise Alignment
  • Define ideal behaviors and influenced systems
  1. Build Excellence
  • Discover how the Shingo Model strengthens your strategy
  • Learn how to uplift your culture directed by organizational goals to the next level
  • Use Go & Observe to understand the practical application of the Shingo model
  • Accelerate your cultural transformation by applying the information you have obtained from the Shingo to a PDCA cycle

Shingo Prize

Organizations completing 6 Workshops can apply for the Shingo Award, one of the most prestigious awards in the world in the field of Enterprise Excellence. After the application, organizations that meet certain criteria are entitled to have the Shingo Award.

If you want to step on the journey of Enterprise Excellence, you can contact us about the Shingo Model and activities of workshops, conferences, summits organized in this context to achieve your own sustainable success.

What is Operational Excellence?

Operational excellence aims to efficiently and effectively execute a business’s processes and activities, helping the business reduce costs, improve product and service quality, increase customer satisfaction, and gain a competitive advantage.

What is Organizational Excellence?

Organizational excellence refers to an organization continuously improving its efficiency, effectiveness, quality, and customer satisfaction. Organizational excellence is necessary for an organization to continuously improve itself, surpass previous successes, and surpass competitors.

What is Enterprise Excellence?

Enterprise excellence is the effort to optimize and improve a business or organization’s functions, processes, management systems, and culture. Enterprise excellence aims to increase efficiency, reduce costs, enhance service quality, increase customer satisfaction, increase profitability, boost employee morale, increase sustainability and reduce environmental impact, and fulfill ethical and legal responsibilities and social obligations. Enterprise excellence often covers the entire functions, management systems, and culture of an organization and is implemented at all levels of the management structure.