Process Approach is the determination of processes in harmony with organization’s mission, vision, and values and the analysis of the processes and their intra-relationships. The aim of Process Approach is to have absolute control over processes.
Standardization is the creation of procedures that all employees must follow when doing a job. Its most basic method is SOP (standard operating procedures). The purpose of a standard operation procedure is to define the performance of a controlled process.
- Process Management Concept
- Components of Process Management
- Benefits of Process Management, Process Review
- Process Flow Diagram Concept
- Methods of Creating Process Flow Diagrams
- Concept of Standard, Concept of Standardization
- Scope of Standardization
- Purpose of Standardization
- Function of Standardization
- Definition and Purpose of Standard Operating Procedures
- Preparation of Standard Operating Procedures
- Importance of Standard Operating Procedures,
- Examples of Standard Operating Procedures
- On the Job Training and SOP Integration
- Preparing a standard operation procedure
- Process components;
- Process Owners will be able to identify inputs, outputs, resources, documentation needs, goals and metrics.
- POs will be able to measure process performance indicators.
- POs will be able to understand the workflow symbols and determine their use areas.
- POs will be able to create workflow charts of processes.
- POs will be able to create the necessary knowledge and know-how for the development and redesigning of processes.
- To be able to understand the place and importance of standard operating procedures in enterprises.
- Ability to make the necessary preparations to create a standard operating procedure.
- Ability to determine the operational steps and basic points of a process.
- Ability to create a standard operating procedure for a process.
- Ability to perform work to minimize non-standard deviations in processes.
- Ability to learn about the quality and efficiency improvements in standardization outputs.
- Ability to obtain a standard output with standard ways of doing business, methods.
- Ability to get a reference for inspections that can be performed in the process, a basis for improvements.
- Ability to prevent Implementation confusion in the process.
- Ability to create operations-based processes instead of employee-based processes to support business continuity.