EFQM: Business Excellence Model
What is EFQM?
EFQM (European Foundation for Quality Management) is a non-profit foundation established in 1988 by the initiative of leading European organizations. The EFQM Excellence Model, developed in 1991, provides a comprehensive framework for organizations to achieve continuous improvement, innovation, and sustainable success.
EFQM: Business Excellence Model
Model Structure
The EFQM model is built upon 9 main criteria. These criteria are grouped under two main headings:
- Enablers: Leadership, Strategy, People, Partnerships & Resources, Processes
- Results: Customer Results, People Results, Society Results, Key Performance Results
Our Consulting Process
- 1. Self-Assessment: The organization’s current state is analyzed according to the EFQM model.
- 2. Roadmap: Strengths and areas for improvement are identified, and strategic planning is conducted.
- 3. Training & Implementation: Workshops, training, and process improvement activities are carried out.
- 4. Monitoring & Development: Progress is regularly measured, and actions are taken for sustainability.
Why EFQM?
- Organizational Performance: Continuous improvement through systematic management of processes and results
- International Reputation: Compliance with EFQM criteria gains recognition in Europe
- Data-Driven Management: Accurate decision-making through objective analysis
- Employee Engagement: Participatory management approach across the organization
As UnoPro, we provide strategic guidance, self-assessment tools, and on-site implementation support to organizations applying the EFQM model.
