Systems Design | Shingo Workshop

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

• Discover three types of essential systems.
• Explore five required communication tools for each system.
• Learn how to create and use system maps.
• Understand system standard work and how it drives improvement.

*DISCOVER EXCELLENCE is a pre-requisite to this workshop.